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At Annie Greenabelle we want you to be delighted with your order, so if you are unhappy with your goods for any reason you can return them within 10 days of receipt for a replacement or a full refund.

To make a return, simply login to your account, view the order using the "complete orders" link under the my account menu and click the Return Item(s) button. We will notify you via e-mail of your refund once we have received and processed the returned item.

Then please just complete the returns form enclosed with your parcel, so we know whom the item has come from and return to us at:

Annie Greenabelle

Unit 19 Oak Business Centre

73-93 Ratcliffe Road



LE12 7PU

We ask that goods are returned in the same condition as when dispatched with original packaging and tags still attached.  We always advise that items are sent Recorded to prevent items being lost in the post.

Any refunds will be made within 30 days of cancellation/receipt of returned goods.

If the return is a result of our error we made in fulfilling your order, or the goods are faulty we will also refund any costs incurred in returning the goods. This does not affect your statutory rights.